FAQ
How Do I Place An Order?
Once you have found the item you would like to purchase, click on the ADD TO SHOPPING BAG button to place it in your shopping bag. Follow the directions through the checkout process to complete your order.
Your order will not be placed until the very end of the checkout process, when you will be asked for your payment information.
Payment options
You can choose between payment by PayPal or by Bank Transfer. In both cases, the items will be shipped once I have received the payment.
Shipping
Orders will be shipped from Switzerland. Shipping costs depend on the Items to be shipped, since the glass Items are a lot havier than the jewelry. On the other hand I can imagine you would prefer the jewelry to be insured during shipping.
Returns & Refunds
If you should not be happy with your purchased items, you can return them within 14 day of receiving them. Please send me a message why you are not happy. You can do so throught the contact page.
Shipping costs for Returns are at your own expence. As soon as I recieved the items in good order, I will send you a refund. If Banking fees apply to the refund, they will be at the buyers expense.
Privacy Policy
I solemly swear that I will not forward or sell any of your personal details to anyone.